Shipping policy
Last updated: October 17, 2026
Order Cancellation
Please be aware that once an order is placed, we can’t cancel it, as it begins processing immediately. Once your order arrives, you may contact our support team at merryholic.support@gmail.com to start the return process, as described in our Return & Refund Policy. Once your return is received and approved, we will process your refund.
Processing Time
Orders are processed within 2–3 business days of being placed.
Shipping Time
Shipping time varies by location. Our estimates are below, counted from the day your order ships:
| Location | Estimated Shipping Time |
|---|---|
| United States | 7–15 business days |
| Canada, Europe | 7–15 business days |
| Australia, New Zealand | 15–25 business days |
| Central & South America | 7–15 business days |
| Asia | 7–15 business days |
| Africa | 15–30 business days |
Most orders arrive within these windows. In some cases, delivery can take longer: up to 20 business days for most locations and up to 30 business days for Africa. These estimates do not include our 2–3 day processing time, and they exclude any clearance or customs delays.
If we cannot ship your order within the time we’ve stated, we will notify you and give you the option to cancel your order for a full refund.
Tracking Information
You will receive an email with a tracking number once your order is shipped. Sometimes, because of free shipping, tracking is not available.
My Tracking Says “No Information Available At The Moment”
For some shipping companies, it takes 2–5 business days for the tracking information to update in their system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Lost/Missing Packages
This store is not liable if an incorrect address is entered during the checkout process. Please make sure that your billing and shipping address are correct before placing your order. If we have made an error, we will take full responsibility and replace the original order at no charge.
Customs
We are not responsible for any customs fees once the items have shipped. By purchasing our products, you acknowledge that one or more packages may be shipped to you and may be subject to customs fees when they arrive in your country.
Priority + Insured Shipping
If you select “Shipping Protection” at checkout, you will have the option to have your order reshipped or refunded if it is lost in transit.
Contact
Questions about shipping? Email us at merryholic.support@gmail.com.
Merry Holic, operated by Grind To Grow LLC